Frequently Asked Questions

What locations do we work in?

We offer our services in Cary, Raleigh, Garner, Morrisville, Apex, and Holly Springs.

We're more than happy to expand our work throughout the triangle!

Are you insured?

We are a fully insured and licensed cleaning service! We carry insurance for our employees and for the work that we do in your home.

We also guarantee customer satisfaction.

If something was not to your standard, please let us know and we will do our best to make things right.

What payments do we accept?

The Cleaning Fairy accepts checks and cash. We accept electronic payments through Venmo and Zelle.

What about pets?

Pets are a part of the family, and we as a company LOVE pets!

All of our team members are pet-friendly and don't mind if they are hanging out while our team works.

What about supplies?

Our teams bring their own supplies this includes rags, mop pads, mop sticks, vacuums to clean hardwood floors and even carpet, and much more.

The only exception being cleaning supplies to be used to mop hardwood floors as each house is different and we know how sensitive they can be, so we ask if you have something you'd like us to use to please supply this for our team.

Otherwise, we can do a trial run with what products we have until we find the perfect fit!